Kentse Masilo Privacy Policy
Last Updated: 21 October 2025
Kentse Masilo (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or interact with our brand. By using our website and services, you agree to the terms of this Privacy Policy.
1. Collection of Personal Information
When you visit our website or make a purchase, we may collect the following information:
– Full name and contact details (email address, phone number, delivery address)
– Billing and shipping information
– Payment details (processed securely via PayFast)
– Order history and preferences
– Communication records (including emails, messages, or customer service interactions)
We only collect information necessary to fulfil your order, process payments, and provide a seamless shopping experience.
2. Use of PayFast Payment Services
We use PayFast, a trusted South African payment gateway, to process all online payments securely.
When you make a payment through PayFast:
– Your financial details are encrypted and handled directly by PayFast.
– Kentse Masilo does not store or have access to your complete credit or debit card details.
– PayFast uses SSL (Secure Socket Layer) technology and PCI DSS (Payment Card Industry Data Security Standard) compliance to ensure transaction safety.
For more information, visit: https://www.payfast.io/legal/privacy-policy/.
3. Information Security
We take the security of your personal information seriously and implement appropriate measures to protect it from:
– Unauthorized access
– Loss or misuse
– Disclosure or alteration
Our security practices include encrypted data transmission (HTTPS/SSL), secure storage, limited internal access, and regular monitoring.
In the event of a data breach, we will notify affected users promptly and act in accordance with South Africa’s POPIA regulations.
4. Use of Personal Information
Your personal data may be used to process and deliver orders, communicate regarding orders, promotions, and brand updates, improve website experience, and comply with legal obligations.
We do not sell or share personal data except where required for business operations (e.g., courier partners, payment gateways).
5. Brand Rights and Intellectual Property
All content on the Kentse Masilo website — including logos, product images, designs, text, and other materials — are the exclusive property of Kentse Masilo (Pty) Ltd.
You may not reproduce, copy, modify, or distribute any part of our materials without written consent. Violation of these rights may result in legal action.
6. Your Data Rights
You have the right to access, correct, or delete your personal information and withdraw consent to receive marketing communications.
To exercise these rights, please contact us at info@kentsemasilo.com.
7. Cookies and Tracking
Our website may use cookies to enhance user experience, analyze traffic, and personalize content.
You may disable cookies in your browser, but this may affect certain site functionalities.
8. Updates to this Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.
Continued use of our services after changes constitutes acceptance of the updated terms.
9. Contact Information
For privacy-related queries, contact us:
Kentse Masilo (Pty) Ltd.
Email: info@kentsemasilo.com
Website: www.kentsemasilo.com
Johannesburg, South Africa